Privacy Policy

1. Who We Are

949tt operates an online gaming and sports betting platform accessible at 949tt.app. We are the data controller for all personal information collected through our website, mobile app, and customer support channels. If you have any questions about how your data is handled, the right starting point is our support team at [email protected].

References to "949tt", "we", "us", or "our" throughout this document all mean the same entity operating this platform.

2. Data We Collect

We collect only what we need to run your account safely and comply with applicable regulations. The table below shows what we collect and why.

We do not collect any sensitive information beyond what appears above. We do not store full payment card numbers on our servers.

3. How We Use Your Data

Running your account

Your name, contact details, and payment information are used to open your account, process deposits and withdrawals, and send you transaction confirmations. Without this data, we cannot operate your account.

Fraud prevention and security

Device data, IP addresses, and login patterns help us detect unusual activity. If we spot multiple accounts or suspicious transactions linked to a single user, we may suspend access and investigate before releasing funds.

Responsible gaming

We track your session times and betting patterns to identify signs of problem gambling. If your activity triggers our internal thresholds, our team may reach out to offer cooling-off options or self-exclusion tools.

Promotions and communications

If you opt in to marketing, we use your email or phone number to send bonus offers relevant to cricket, Aviator, and other games you play. You can opt out at any time by contacting [email protected].

Legal and regulatory compliance

We retain transaction records and KYC documents to meet anti-money-laundering (AML) obligations. These records may be shared with authorities if legally required.

4. Payment & KYC Data

Payment processing for bKash, Nagad, and Rocket goes through encrypted connections. We store only the last few digits of your mobile wallet number for display purposes; full credentials are never held on our servers after a transaction completes.

We do not sell, rent, or share your payment details with any third party for marketing purposes. Payment data is shared solely with the processors needed to complete your transactions.

5. Cookies & Tracking

949tt uses cookies and similar technologies to keep you logged in, remember your preferences, and measure how players use the site. Here is a plain summary of the cookie types we use:

You can control non-essential cookies through your browser settings. Disabling essential cookies will prevent you from staying logged in to your 949tt account.

6. Sharing with Third Parties

We do not sell personal data. We share it only with trusted service providers who process it on our behalf under strict data processing agreements. The main categories are:

• Game providers (PG Soft, Spribe, FA Chai, KA Gaming, Evolution) — receive your session token to load games; they do not receive your name or payment details.
• Payment processors — receive only what is needed to execute a deposit or withdrawal transaction.
• KYC verification partners — receive identity documents solely for verification purposes; they do not retain copies after the review is complete.
• Analytics tools — receive anonymised, aggregated data about site usage.
• Law enforcement or regulators — if we receive a valid legal request, we will disclose only the specific data asked for and no more.

7. How Long We Keep Your Data

We keep your personal data for as long as your account is open and for a period after closure as required by applicable regulations. Here are the main retention periods:

• Active account data — kept for the lifetime of your account.
• Transaction records and KYC documents — retained for a minimum of 5 years after account closure to meet AML obligations.
• Support communications — kept for 2 years from the date of the conversation.
• Marketing opt-in records — kept until you opt out, plus 1 year for audit purposes.
• Cookie and analytics data — anonymised after 24 months.

When retention periods expire, data is securely deleted or anonymised so it can no longer be linked to you.

8. Your Rights

You have the following rights regarding the personal data we hold about you. To exercise any of these rights, email [email protected] from the address registered to your account.

We may need to verify your identity before acting on a request. We will never charge a fee for exercising your rights unless a request is clearly repetitive or unfounded.

9. Security Measures

949tt takes the security of your data seriously. Here is a plain summary of what we do to protect it:

• TLS encryption on all data in transit between your browser or app and our servers.
• At-rest encryption for databases containing personal and financial records.
• Access controls — staff access to personal data is role-based and logged. Only compliance staff can view KYC documents.
• Two-factor authentication (2FA) available for all player accounts and mandatory for internal staff systems.
• Penetration testing conducted periodically by independent security specialists.
• Incident response plan — if a data breach occurs, we will notify affected players within 72 hours of becoming aware of it.

No system is 100% secure. We encourage you to use a strong, unique password for your 949tt account and to enable 2FA from your account settings.

10. Minors Policy

949tt is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account using false details, contact us immediately at [email protected]. We will close the account, void any winnings, and delete the data as soon as possible.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will post a notice on the 949tt homepage and update the "Last updated" date at the top of this page. If you continue using the platform after a policy update, you are taken to have accepted the revised terms.

For minor clarifications (like fixing a typo or rewording a sentence without changing meaning), we will update the document without a separate notice.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or need to report a concern, reach out through one of the channels below.